We are open 24 hours a day, 7 days a week, 365 days a year.

We don’t use a phone line. Scan the SOS code on your box for support in under 60 seconds.

Ballistic Pizza is a cash-free ghost kitchen, but major delivery apps offer cash-on-delivery options. All merch must be purchased online.

All orders currently go through your preferred delivery apps. If you want Ballistic in your neighborhood, tell us where at hi@ballisticpizza.com.

SOS?, 99.9!, IRL, and BFF? are fast-scan shortcuts printed on every box. They route you to support, merch drops, bookings, and perks instantly.

We’re a 24/7 ghost kitchen and walk-up counter on Sukhumvit 38. All orders come fresh through your preferred delivery apps.

Tap the Catering tile on the homepage. Fill out the 30-second form and our team will confirm your event details.

Tap the "Book the Bus" tile on the homepage. Fill out the 30-second form and our team will confirm your event details.

The Ballistic Basecamp (BBC) emerged when the Galactic Pizza Portal broke through to the Physical Plane on Sukhumvit 38 in Bangkok, Thailand. It wasn't planned or designed; it happened in response to a universal call. Here, dough is crafted, ovens are fired, and GFP takes physical form. It serves as a dorm, a lab, a bakery, and ground zero for GFP.

Anyone who has ever tried pizza and loved it has their own version of GFP, and it comes from eating a pizza made with love (🍕 = ❤️). GFP can be made at home, it can be made in a converted shophouse, or it can be made in a 5-star restaurant. It can be made by Italians, Americans, Japanese, French, Thais, Burmese, and yes, even YOU! All it requires is passion and a commitment to excellence. At its core, pizza is about combining the best ingredients available, precision fermentation, heat, and practiced skill into a meditation. That's why at Ballistic Pizza, we say we're making GFP. That mediation is our passion, and we guarantee it.

It's our core promise: if you pizza is wrong or damaged, it will be replaced or refunded. We don't deliver, but we guarantee our product, even when it's not our fault. *The GFP Guarantee does not apply to "cold" pizza.

八方來財! Flagship merch drops. Only 99.9 are ever minted. Each shirt comes with a digital download of the full-resolution 14" MMG Calamity Image.

An ethereal substance that fuels the Ballistic Universe. According to Pizza Cognition Theory, the first great slice you taste defines what “real pizza” means for life. PCF (Pizza Consciousness Foam) is the Ballistic manifestation of that idea. It’s food memory turned into pillowy pizza charged foam.

MMG (Menu Monolith God): Ancient SKU-shaped structures that manifest when PCF reaches critical density. Each MMG channels the blueprint of a single SKU form, its size, its essence, its destiny. They tower in the Ballistic Plane like obsidian monuments, humming with recipe consciousness.

PIMs (Pizza Ingredient Mechs) are the mad scientists inside every Menu Monolith God (MMG). Each PIM begins as a standardized frame, but when charged with Pizza Consciousness Foam (PCF), it comes alive with its own peculiar spark. They are the minds in the lab, the guardians of the breach, and the reason the GPP never closes. From the moment they emerge, every PIM is a collectible, an artifact of the science that holds the universe together.

The Galactic Pizza Portal (GPP) is a mythical, galactic breach point, a swirling kinetic whirlpool that connects the Ballistic Plane to the Physical World. It crowns each Menu Monolith God (MMG) and serves as both the cosmic brain and delivery mechanism for GFP.

MVP (Minimum Viable Pizza) is the shadow opposite of GFP. It’s the corner-cutting pie, the tasteless crust, the mere "good enough" that erodes the system from within. That's why at Ballistic Pizza, we declare: RIP to MVP ☠️. This isn't just about pizza. It's about safeguarding the science, love, and madness that keep the Galactic Pizza Portal open.

Message us via chat or email with your order number and desired size. We'll confirm availability and send our return address. You cover shipping back to us; we cover shipping for the replacement. First size exchange per order is free on our side.

Send us a photo. If it's clearly our fault, we'll ship a replacement—often without requiring a return first. We'll let you know what we need.

Photo + order number. We'll ship the correct item and arrange return of the wrong one. For clear pick errors, we cover both shipping legs.

Yes, within 30 days, unworn and with tags. We'll issue store credit toward future merch or pizza. Refund to original payment method available for orders over 500 THB.

Not yet. Right now we only ship merch within Thailand. If you're outside Thailand, you can still follow the Ballistic Universe by becoming our BFF and get first notice when international shipping opens.

Size charts are on each product page. Our standard tees are unisex and run slightly oversized. When in doubt, message us—we'll help you pick.

The 99.9 Lucky Tee is a limited drop with special rules. Size exchanges are not available (M or XL only) and no refunds - it's a collectible, not a commodity. Defects are still fully covered.

Stickers are final sale given their low price point. If you received a damaged sticker, send a photo and we'll sort it out.

Once we receive your return (or approve a ship-first replacement), new items ship within 24-48 hours. Bangkok delivery is typically same-day or next-day.

No problem. Send us a photo of the item and any details you have (gifter's name, approximate date). We'll try to match it in our system and help from there.

We'll offer an alternative size if it's close, or store credit toward future drops. For orders over 500 THB, you can also request a refund. If you'd rather wait, we can add you to a waitlist with an ETA when available.